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A Net Promoter Score measures whether or not your users will recommend your site or service. It's not simply a yes or no question. Rather, a 0-10 scale of their likelihood to recommend your site.

Product Questions Forum Posts

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Multiple Products

I have multiple software products under the same company, is there a way to distinguish different products? Maybe pay another yearly subscription for the same account?

Will this survey work after a store checkout routine

I want to put an NPS survey to pop after each time a purchase is made. Will this support that?

What is the Client ID attached to the survey responses?

On my recent user comments and response lists I see a Client ID attached to each response. What is this and how do I set it?

My trend line goes up and down frequently

I have noticed that my daily trend line goes up and down a lot. is something wrong with the data?

Difference between Daily, Weekly and Monthly NPS rollups

I see several different NPS scores on my main dashboard. One marked daily, one marked, weekly and one marked month. What is the difference between those scores.
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